Support Subscriptions

The Apiato support subscriptions offers help to quickly develop your custom APIs, fix bigs and increase productivity.

To subscribe send an email to support@apiato.io with the subject [Apiato Support Subscription].

Free

$0/mo

  • Support via: Slack
  • Response Time: On free time
  • Hours of Access: 12x5 (business days)
  • Apiato Development Advice: Yes
  • Languages: English, Arabic

Premium

$800/mo

  • Support via: Skype, Hangout, Slack, Email
  • Response Time: 3 hrs (Severity Critical)
    | 4 hrs (Severity Low)
  • Hours of Access: 12x5 (business days)
  • Application Development Advice: Yes
  • Advanced Knowledge Base: Yes
  • Software Upgrades & Updates: Yes
  • Diagnosis of Installation & Configuration Issues: Yes
  • Languages: English, Arabic
  • Voice Support Video: max 9 hours

Basic

$200/mo

  • Support via: Skype, Hangout, Slack, Email
  • Response Time: 6 hrs (Severity Critical)
    | 8 hrs (Severity Low)
  • Hours of Access: 12x5 (business days)
  • Application Development Advice: Yes
  • Advanced Knowledge Base: Yes
  • Languages: English, Arabic
  • Voice Support Video: max 2 hours